Work Experience

Experienced UX/UI Designer with a strong background in product design, interaction design, and visual design. Proven track record of collaborating with cross-functional teams and delivering user-friendly experiences. Skilled in creating wireframes, prototypes, and user stories to drive successful product visions. Proficient in adhering to accessibility guidelines and ensuring compliance with WCAG 2.0.

EY, San Jose, Costa Rica

• Completed in 6 months, collaborated with the PM and design team in revamping an inventory management and delivery Android app used by a drink distribution company with 4 different user profiles and multiple task flows to increase retention and efficiency and decrease error configuration.
•  Organized stakeholder workshops to prioritize app features. Interviewed users and conducted user observational research to identify main user pain points. Wrote over 50 user stories to explain new features and provide clarity for the development team.
• Designed an internal dashboard and oversaw compliance against WCAG 2.0 and accessibility guidelines.

Symbiotic, San Jose, Costa Rica

• Spearheaded the first design for a payment terminal app sold as a service to banks in 14 different countries with6000 active users processing 3 million dollars in payments. Rebranded the look and feel of the app according to the branding requirements of each potential client.
• Created a web-based e-commerce order management dashboard for Android tablets and video tutorial for a grocery store to help check, pack and dispatch online orders for delivery.
• Worked with different clients to design B2B projects, including an Android tablet valet parking management system and an iOS mobile credit card referral program application.
• Edited and animated over 30 promotional videos for socialmedia.

University of Costa Rica, San Jose, Costa Rica

• Created social media graphics and handheld programs for over 50 concerts and activities organized by the School of Music.
• Prototyped a website mockup for an international physicsconference with over 50 attendees. In charge of printed materials for theevent.
• Designed 18 wall arts for the Faculty of Pharmacy 120thAnniversary permanent exhibition. Designing a historical timeline detailingthe history of their school.